FAQ
F A Q
1. Q: Are you a factory or trading company?
A:We are a factory and we have professional team of workers , Designers and inspectors
2. Q: How many workers in factory?
A: we have two factories, one neoprene products factory and one diving gear factory, which are more than 200 workers totally.
3. Q: What is your main products?
A: diving equipment likes mask, snorkel, fins, wet suit and swimming products likes swimming goggles, caps and some other accessories.
4. Q: How to get a sample?
A: some models would be free if we have stocks Charged, depend on which style, color and logo printing you required.
5.Q:What’s your advantage?
A:
(1) competitive price
(2) high quality which is suitable for both scuba diving and snorkeling
(3) one stop purchasing
(4) fast response and professional suggestion on all inquiries
(5) 2 to 3 years quality guarantee for all our products.
(6) fulfill European standard like BS4532:1969 and BS5883:1996, EN71-1, EN71-2, EN71-3, EN71-12, PHTH test
6. Q:What is your Minimum quantity ?
A:For normal products, 300pcs/color for one style. If you can not reach our minimum quantity, please contact with our sales to send some models which we have stocks and offer you prices to order directly.
7. Q: How long to deliver the products?
A: The exact delivery date need to according to your style and quantity. Usually within 30 work days after receive the 30% down payment If you choose the items which we have stock ,we can deliver in 3 days.
8. Q: How to contact with you?
A: E-mail: Ivy @yonsub.com Skype: ivycarpet TEL: